DATA COLLECTION

At Empress Spa, we value your privacy and want you to be informed about the handling of your personal information. Our recent privacy policy changes provide more details on understand how we collect and manage your personal information.

INFORMATION COLLECTED

• Personal Information: Includes your name, contact details, payment information, occupation, and more.
• Sensitive Information: Pertains to health-related details, ensuring personalized fitness advice.
• Collection Sources: Membership agreements, pre-activity questionaires | registration and logged-in users from online account registration, online programe purchases | Infromation obtained from emails, online inquiries and newsletter registration. 

ACCESS AND CORRECTION

• Discover how to access, correct, and complain about any information discrepancies.
  1. Information may be disclosed to third-party service providers, facilitating service delivery and business functions.
  2. Some data may be stored, processed, or used overseas by us or third parties, with your consent.

COMMITMENT TO PRIVACY

Empress Spa adheres to the Privacy Act 1988 (Cth), ensuring the protection of your personal and sensitive information. We outline the collection, use, disclosure, and handling of such data in this policy. This policy is applicable to services offered by Empress Spa Australia Pty Limited (ABN 65 094 778 622).

INFORMATION COLLECTION

Learn about the entities with which we exchange your information and when it may be sent overseas.

SENSITIVE INFORMATION

Discover how to access, correct, and complain about any information discrepancies.

TRACKING TECHNOLOGIES

We use tracking technologies like cookies and web beacons to enhance website usability. While these technologies do not personally identify users, you can adjust your browser settings to refuse them.

USE AND DISCLOSURE OF INFORMATION

Your personal information is used for various purposes, including fulfilling membership agreements, providing services, marketing, and market research. Empress Spa may engage third parties for specific functions, ensuring they adhere to privacy standards.

LINKS TO EXTERNAL WEBSITES

Empress Spa provides links to external websites not under our control. We are not responsible for the conduct or content of these sites.

SECURITY MEASURES

We take steps to keep personal information secure, using controlled facilities for storage. Authorized personnel access information, and we destroy or de-identify data when no longer needed.

CONTACT AND COMPLAINTS

For questions, complaints, or more information, contact Empress Spa’s Privacy Office at info@esbackup.wpbuilds.com.au. If unsatisfied, you can refer your complaint to the Australian Information Commissioner. Empress Spa reserves the right to update this policy periodically to reflect our practices and obligations. Changes take effect upon posting on our website.